Job Information
Securitas Security Services USA, Inc. Intern, EUS L2 in Parsippany, New Jersey
JOB SUMMARY:
Securitas is a dynamic and innovative Security company dedicated to making the world a safer place. We believe in fostering talent and providing opportunities for growth.
We offer students the opportunity to spend a summer working at one of Securitas' US Operating Centers. This internship program offers undergraduate students with real-world application of business within the North America Shared Services organization. You will participate in a 12 to 15-week internship located in Parsippany, New Jersey for 32-40 hours per week.
As a Junior Level EUS Intern you will be responsible for performing basic ticket administration, follow ups with our customers on pending tickets, basic administration tasks on systems and software. Laptop builds as well as some level 1 trouble shooting can be performed where appropriate.
ESSENTIAL FUNCTIONS
• The functions listed describe the business purpose of this job or position. Specific duties or tasks may vary and be documented separately. An associate might or might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Associates are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, associates are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Associates are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, associates are required to request clarification or explanations from superiors or authorized company representatives.
• Provide administrative support to the L2 EUS team with regards to ticket management and tirage
• Provide support in office with regards to laptop build procedure and configuration / packing of laptops
• Taking regular inventory of laptops in storage to ensure loaner pool is functional
• Perform basic 1st level trouble shooting of incidents with instruction and direction from L2 team
• Follow SOP's to complete provisioning requests as per direction from L2 team
• Complete floor walks in office to ensure correction functioning and layout of equipment including meeting room setups
• Other tasks will be assigned by senior members of L2 and EUS manager as needed
MINIMUM QUALIFICATIONS AT ENTRY
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
Education/Experience:
Currently pursuing a Bachelor's or Master's degree in related field.
Competencies: (as demonstrated through experience, training, and/or testing):
• Proficiency in Microsoft Office
• Effective communication. Must have ability to explain complex technical concepts to non-technical stakeholders.
• Ability to successfully manage relationships with interpersonal and organizational savvy.
• Effective collaboration skills in working with teams and internal/external stakeholders.
• Excellent planning, organization, and time management skills.
• Analytical mindset with a keen attention to detail.
• Proven ability to solve problems and think critically.
• Action-oriented.
Benefits:
• Hands-on experience in a dynamic and growth-oriented environment.
• Mentorship and guidance from experienced professionals.
• Networking opportunities within the industry.
Working Conditions and Physical/Mental Demands
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
• Maintaining composure in dealing with executives, clients, prospects, and staff, in group settings and in situations requiring high performance and results.
• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
• Handling and being exposed to sensitive and confidential information.
• Required ability to handle multiple tasks concurrently.
• Occasional local and regional/national travel for presentations, meetings, and visits.
• Occasional lifting and/or moving up to 10 pounds.
EOE/M/F/Vets/Disabilities
About Us
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
About the Team
Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.